Aqualyte for Life

Cancel/Refund Policy

61. Cancel customer recurring charges: If a customer wishes to cancel the recurring charges of the auto ship they must notify the company at least 24hr prior to their recurring billing date. This date is located in the IBO's backoffice. All auto ship information is located in the back office of the customer.

62. Refund policy. In the event a customer wishes to request a refund, it follows these guidelines:

•We will offer a 30 day 100% money back guarantee, provided the customer requests the refund within the 30 days of your first auto ship order being processed and the product must be returned within 14 days of the request. The refund will be paid back to the customer within 30 days of the product being returned in resalable condition. There are no refunds for unsalable returns. All recurring auto ship orders and additional product orders can be returned for a refund. The time frames for request to return and physical return of the recurring auto ship orders and additional product orders are the same as the initial auto ship. If the Company deems the return to be unscrupulous, there could be a 15% restocking fee assessed to each of those returns.

•There are no partial refunds

These products, services, and/or statements have not been evaluated by the Food & Drug Administration.

Furthermore, products, services, and/or statements are not intended to diagnose, treat, cure, or prevent any disease(s).